FAQ
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How many charge cycles for this unit?
Hello,this rekesun 500W solar generator's charge cycles is 10000 times.Pls buy with confidence.
Dear pls contact our official after-sales email mai@reddylighting.com to get warranty.We promise 1 year product warranty,pls don't worry about the quality.Thanks!
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Will I be able to recharge it from my car ?
Of course. The models of vehicles on the market are different. For the sake of safety, we set the car charging current to 8 amps by default not only to ensure safety, but also does not affect normal use.
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This is the newest version with LiFe04 battery?
Yes, it is LiFePO4 version.
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The equipment power is less than 500 watts in the manual, but I can’t use a 500 watts power station. Is this a power station problem?
We suggest that if you encounter such a problem; first, you can restart the portable power station,
We learned that some devices are easy to heat up during use,such as hair dryer,induction cooker, microwave oven, electric kettle, electric cooker,etc.The power of the hair dryer will continue to increase during use, causing the portable power station to be unusable;
You can use your mobile phone or laptop to test whether the portable power station can work normally.
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Can each ac outlet support 500w or they can only support 500w in total?
Thank you for your interesting, the total AC output of this power station is 500 Watts, if you have used one AC outlet of 300W, then the other AC outlet can support 200W max. (300W+200W=500W)
Please kindly check the power consumption of your device BEFORE usages.
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Does your product have a power saving function?
Yes, our rekesun power station have a power saving function:
For AC output, when the output power is less than 3W, the power station will shut down automatically after 8 hours.
For DC output, when the output is less than 50mAh, the power station will shut down automatically after 4 hours.
For USB output, when the output is less than 30mAh, the power station will shut down automatically after 3 minutes.
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How long does it take to full charge this power station?
Within 7.5 hours from an AC wall outlet; Also another two recharge backup choices for your convenience, recharge from car port around 16 hours, and around within 9.5 hours from rekesun 100W solar panel (Sold Separately).
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What connector do i need to connect a solar panel to the rekesun portable power station?
If you go with rekesun Portable Solar Charger – Foldable Solar Panel , you don't need to buy any extra connector. It will plug directly into this power station.
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Does the power stations include a built-in MPPT controller?
All power stations have a built-in MPPT controller.
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How to know the working times for my device?Why does the duration of some devices deviate from the actual usage data?
Working time = 500Wh* 0.85 / operating wattage of your device.The duration of our equipment is based on laboratory data, and the duration of specific equipment usage may vary.
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Can the power stations be charged while using?
Yes, it supports pass-through charging
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Which devices can the power stations provide power?
Please note that the AC output port can only charge/power devices that operate at less than total 500 Watt.
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